FAQs

Frequently Asked Questions

What materials are used for Claudia P Studio jewellery?

Our pieces are crafted from carefully selected materials and designed to combine timeless elegance with everyday wearability. Detailed material information can be found on each product page.

Where do you ship?

We currently ship to selected international destinations. Available destinations, delivery options and shipping costs are shown at checkout.

How long does it take to receive my order?

Orders are typically processed within 2–5 business days. Once shipped, you will receive tracking information by email when available. Delivery times vary depending on destination and customs procedures.

Can I return my order?

Yes. Returns can be requested within 14 days of delivery, subject to the conditions and exceptions described in our Returns Policy and applicable law. Items must be returned unworn, unused and in their original condition.

Will I have to pay customs duties?

For orders shipped outside the European Union, customs duties, import taxes or other local charges may apply depending on the destination. Where these charges are not collected at checkout, they may be payable by the customer upon import.

How should I care for my jewellery?

To preserve the beauty of your piece, avoid direct contact with water, perfumes, lotions and chemicals. Store your jewellery in its pouch or case when not in use.

Does my order come in gift packaging?

Every Claudia P Studio piece is presented in our signature packaging, designed to accompany you from everyday life to your travels.

How can I contact Claudia P Studio?

For any questions regarding your order or our collections, please contact claudiapstudio@gmail.com.